Industry
Financial technology
Headquarters
Berlin, Germany
Challenge Lucanet is an intelligent CFO Solution Platform trusted by 6,500+ companies worldwide to automate planning, closing, and reporting with speed, compliance, and accuracy. Headquartered in Berlin, it has 900+ employees across Europe and Asia-Pacific.
As the company scaled and shipped new innovations at high velocity, learning became key to how its culture worked in practice. Lucanet’s values call for their people to question old ways of working, build knowledge together, and keep growing. But the systems around it had started to fragment. Knowledge lived across a limited LMS, Teams sessions, SharePoint hubs, emails, and presentations, making it harder to onboard consistently, measure enablement, and keep employees, customers, and partners aligned.
Outcome With Sana Learn, Lucanet has created one shared learning environment for the full organization, from People to GTM and R&D, and for partners and customers.
Since launching in August, more than 80% of employees activated their accounts in the first month, with 300+ weekly active users in the early months. Onboarding administration dropped from approximately four hours a month to just 20 minutes. Sales new joiners now complete their first four weeks through structured programs, and teams across the organization have already started using Sana Learn to create learning content directly.
300 hrs
self-started learning in first 2 months
>160
courses created in 2 months
1670 hrs
learning completed in 2 months
92%
less onboarding admin time
Building the system behind the culture
Lucanet’s values are simple and active: “we challenge, we build, we value”. "We challenge" means not accepting the status quo when there is a better way to work. But asking people to question old habits only works if they’re equipped to do it well, with the knowledge, tools, confidence, and support to try something different. For Silvia Heredia Minthorne de Kläner, VP People and Organization, learning is one of the ways those values become visible in the company's everyday work:
“Investing in people's growth shows that development is not treated as a side project, but as part of how Lucanet builds the company.”
Silvia Heredia Minthorne de Kläner, VP People and Organization
That is why the search for a new platform became a cross-functional project from the start. Rather than one team deciding alone, enablement experts from Customer Excellence, Sales Enablement, and People & Organization evaluated the options together and made the choice for Sana Learn collectively. They needed one place that could support internal learning, sales onboarding, product enablement, customer and partner training, reporting, and content creation. They also needed a platform people outside formal learning roles could use without waiting for a central team to turn their knowledge into training.
“We saw that Sana Learn could do everything we needed and more”
Lisa-Noreen Kröger, L&D Expert
A launch built for ownership
Lucanet treated the rollout as a chance to reset how learning should work. The team reviewed existing courses, created branded templates, prepared onboarding and mandatory training content, and decided what should be migrated, refreshed, or rebuilt.
Sales onboarding became one of the first proving grounds. Lucanet’s sales organization had grown quickly, and Viktoria Hauer, Global Head of Sales Enablement, wanted every new seller to start from the same foundation. In July, new joiners completed their first four weeks in Sana Learn, with managers signing off check-ins along the way.
“Feedback from new joiners and managers has been very positive,” said Viktoria. “From day one, they can see what’s expected of them.”
An additional pilot ran in parallel: An eight-week AI and automation masterclass for colleagues across the company. By the broader August launch, Sana Learn was already familiar to the teams who would help it grow.
A business-wide multiplier for learning
The clearest sign of change came from who started creating and contributing.
In the first week after launch, a finance business partner suggested creating a Sana Learn training for a workforce planning rollout. The product team asked to move release updates into Sana Learn so team leads could see who had engaged with them. Sales leaders began building courses for their own teams, instead of sending slides to enablement to turn into training later. This confirmed what the team had hoped: enablement was becoming a shared effort across the business.
Antonia Reither, VP Customer Excellence, saw the same pattern across GTM. With more than 200 people in her organization, she could assign relevant learning across teams in a few clicks:
“One training from Sales Enablement now reaches all of GTM. That's a multiplier we didn’t have before.”
Antonia Reither, VP Customer Excellence
For Lisa-Noreen Kröger, L&D Expert, the shift was equally practical. Lucanet Launch, the company’s monthly onboarding program, used to take at least an hour a week to administer. Two months after launch, the same work took around 20 minutes a month. The time saved now goes back into the work that makes learning better: reading feedback, speaking to learners, and refining content with the people closest to it.
What comes next
Lucanet keeps widening the circle. Leadership development is moving into Sana Learn, Sales Enablement is exploring AI scenarios for negotiation practice, and partners and customers now learn about Lucanet with Sana as well. The team is also sharpening how it measures impact, from time to productivity for new sellers to stronger links between learning and business KPIs. As AI changes how work gets done, Silvia wants to move from measuring AI adoption to measuring impact with AI.
For Lucanet, learning plays a central role in how the company grows. It helps people challenge what no longer works, build from shared knowledge, and feel valued through investment in their development. With Sana Learn, that culture has a system behind it: one that helps knowledge move faster through the moments where work actually happens.
