Talabat builds an AI-first learning culture with Sana
We meet with Eman El Koshairy, Senior Manager of AI Enablement, at Talabat’s HQ to explore how her team used Sana to build an AI-first, decentralized learning culture that unlocks knowledge from every corner of the business. By tapping into Talabat’s collective wisdom, the lean L&D team is able to scale its impact and turn work that once took months into initiatives that come to life in weeks.
00:16 · E
When I first came into the Talabat team, I was looking at what they were doing and a lot of it was in-person sessions, and manual – and they're such a small team, so the scale and impact that the team was able to deliver was so limited.
00:30 · E
Also, there's so much knowledge within everyone at Talabat. Wouldn't it be amazing if you could actually, instead of asking the internet, feel like you can talk to everyone at Talabat and harness this collective wisdom that we have?
00:52 · E
I think first of all, we were able to really decentralize learning, right, and democratize it. What would have taken months, now takes weeks.
01:23 · E
But we also give you a lot of insights about the pain points and problems we're trying to solve – I see features and I know, yeah, that was my feedback. This is something I talked about, and it's now there.